Sizing, Shipping & Returns

Stockists
Sizing Templates
Download our sizing templates to ensure the perfect fit.

Our soles tend to fit one size smaller than what you might be used to (except Deise and Michelle). Ie if you are normally a size 7, we recommend a size 8.

Download and print at 100% the below templates more accurate sizing.

Shipping
Currently, we only ship to physical addresses within Australia.

We endeavour to ship all orders within 5 business days from date of purchase.

All orders are shipped via Australia Post using tracking facilities.

Warranties
All our products come with a three-month manufacturers warranty. If you believe there to be a fault with your product, please email us at admin@synergyme.com.au and be sure to include the following:

  • The name the purchase was made under
  • The address the purchase was mailed to
  • Description of the fault
  • Any reference given at time of purchase and order number

We will endeavour to replace your product. If a suitable replacement is not in stock, you can choose to be issued with a credit note for the full purchase price or a full refund.

Refunds
If you are not happy with your purchase, you can return it to us within 30 days in the same original condition to receive a full refund or a credit note minus shipping costs.

For Afterpay, ZipPay & Paypal purchases, your refund will be processed the next business day. Just send us an email at admin@synergyme.com.au for further instructions.

Note:

  • Items must be returned in new unworn condition,
  • They must be also be returned in their original packaging with it’s full contents.

You will be responsible for the shipping on any returns as shipping costs are non-refundable.