Sizing, Shipping & Returns
Our soles tend to fit one size smaller than what you might be used to (except Deise and Michelle). Ie if you are normally a size 7, we recommend a size 8.
Download and print at 100% the below templates more accurate sizing.
We endeavour to ship all orders within 5 business days from date of purchase.
All orders are shipped via Australia Post using tracking facilities.
- The name the purchase was made under
- The address the purchase was mailed to
- Description of the fault
- Any reference given at time of purchase and order number
We will endeavour to replace your product. If a suitable replacement is not in stock, you can choose to be issued with a credit note for the full purchase price or a full refund.
For Afterpay, ZipPay & Paypal purchases, your refund will be processed the next business day. Just send us an email at firstname.lastname@example.org for further instructions.
- Items must be returned in new unworn condition,
- They must be also be returned in their original packaging with it’s full contents.
You will be responsible for the shipping on any returns as shipping costs are non-refundable.